Terms of service

Last updated: November 14, 2026

These terms govern the use of the Combrelle online store (combrelle.com) and the purchases you make on it. By placing an order, you accept them. Each order is subject to the version in force when it is placed.

Who we are

Owner: Combrelle
Address: Calle Avena 24 BJ 1, Spain
Email: combrelle.help@gmail.com
Phone: +34 651 884 653

The store runs on Shopify, but the sale is made directly with us: Shopify is not a party to the contract.

Who can buy

You must be 18 or older, give us accurate information and keep your account secure if you create one. We sell for personal use, not for resale.

Products and prices

We describe our products as accurately as possible, although colors may vary depending on your screen. Prices are in US dollars (USD). Shipping is free, and any applicable taxes or other costs are shown before you pay. If there is an obvious pricing error, we'll let you know and you can continue at the correct price or cancel the order for a full refund.

How to place an order

Add products to your cart, enter your shipping details and payment method, and confirm the purchase. You can review and correct all your details before paying. We'll then email you an order confirmation, which serves as proof of the contract; we keep an electronic copy you can request. The contract is concluded in English. If a product sells out or we detect possible fraud, we may cancel the order before shipping and refund everything you paid.

Payment

We accept the payment methods shown at checkout. Your payment is charged when you confirm the order, through a secure payment gateway; we don't store your card details.

Shipping and delivery

Delivery times and conditions are set out in our Shipping Policy. The product travels at our risk until you, or the person you designate, receive it.

Returns and guarantee

You can return your purchase within 30 days under our 30-day money-back guarantee, as explained in our Refund Policy. We are the seller and are responsible to you even when the product is shipped directly by our supplier.

Intellectual property

The texts, images, logos and design of the store belong to Combrelle or its licensors; you may not use them for commercial purposes without permission. Shopify trademarks belong to Shopify.

Use of the store

You may not use the store for illegal or fraudulent purposes, introduce viruses, scrape data in bulk, or access it with robots or automated agents that don't identify themselves as such. Reviews you post must be truthful and respectful; we may remove unlawful or offensive ones. If you breach these terms, we may block your access.

Liability

We are responsible for our obligations as required by law. We are not liable for damage caused by misuse of the store, delays due to force majeure, or the content of third-party websites or tools we link to. Nothing in these terms limits your rights as a consumer.

Privacy

We process your data as explained in our Privacy Policy.

Changes to these terms

We may update these terms; changes only apply to orders placed after they are published.

Governing law and complaints

These terms are governed by Spanish law, without prejudice to any mandatory consumer protection rights you have in your country of residence. If you have a problem, email us at combrelle.help@gmail.com and we'll try to resolve it.