Shipping policy

Last updated: November 14, 2026

This policy explains how we ship orders from Combrelle (combrelle.com).

Where we ship

We currently ship to addresses in the United States.

Shipping cost

Shipping is free on every order. The price you see is the price you pay for shipping: there are no extra shipping fees at checkout.

Delivery time

Your order usually arrives within 10–15 business days (Monday to Friday, excluding holidays) from the moment we confirm it. This includes order processing and transit. During busy periods such as Black Friday or the holidays it may take a few extra days; if so, we'll let you know on the store.

Where we ship from

We work with suppliers who ship some products directly from their warehouses. If you buy several products, they may arrive in separate packages on different days, at no extra cost to you.

Tracking

As soon as your order ships, we'll email you a tracking number. It can take 24–72 hours for the first tracking updates to appear.

Delays and issues

If your order hasn't arrived within the maximum delivery time, email us at combrelle.help@gmail.com with your order number and we'll look into it with the carrier. If the package is lost or arrives damaged, we'll send you a replacement or refund you in full, at no cost to you.

Delivery address

Please double-check your address before paying. If you made a mistake, email us as soon as possible: if the order hasn't shipped yet, we'll correct it. If a package is returned to us because the address was wrong or it couldn't be delivered after several attempts, we'll offer to reship it (with you covering the new shipping cost) or refund your order minus the shipping cost.

Contact

For any question about your delivery, email us at combrelle.help@gmail.com.